Two Tides Tattoo

Two Tides Logo
Two Tides Logo

Two Tides Tattoo

Frequently Asked Questions

DO I NEED A DEPOSIT?

YES. We require a deposit to secure your appointment. The amount will depend on the artist you are making the appointment with and the size of the tattoo. The deposit is NON-REFUNDABLE but is directly applied to the cost of the final session of the tattoo. If you need to reschedule your appointment we require 48hrs notice. If proper notice is given via email we will hold the deposit for your rebooked appointment. ( PLEASE NOTE: after 3 consecutive reschedules your deposit is forfeited.) If you do not provide 48hrs notice or cancel or no show, your deposit is forfeited. If you want to make another appointment you will need a NEW deposit and the same rules apply . Deposits are NON-TRANSFERRABLE between artists and are held for 1 calendar year from the date they are received, after which your deposit is forfeited. Deposits can be made via e-transfer to twotidestattoo@gmail.com or in the studio by Cash , Debit or Credit. Please NOTE that all transactions made by credit card will have a 2.5% charge

HOW DO I CARE FOR MY TATTOO?

Please see our aftercare sheet on the site. Each artist will have their specific instructions regarding aftercare. We are here for all your questions and concerns. Do not hesitate to email twotidestattoo@gmail.com or call during business hours, (604) 379-1684 WED-SUN 11-6PM

DO YOU SELL GIFT CARDS?

YES! We sell E-Gift Cards and physical Gift Cards. You can come into the studio to purchase a physical Gift Card. For E-Gift Cards, you can contact us by email and we can set up payment via E-Transfer. We then send the E-card to your email and you can print or forward to the recipient. They bring it with them and voila...best gift ever!! Minimum card purchase value is $50 and can be used for tattoos or shop merchandise. They do not expire. Please NOTE: gift cards can only be purchased by CASH or E-transfer. DEBIT and CREDIT are not accepted payments for gift card purchases.

DO YOU OFFER TOUCH-UPS?

Provided you have cared for your tattoo as instructed by your artist, we will offer one free touch up within 3 months of the application of your tattoo. Anytime after that 3 month mark is considered a re-work and regular rates will apply. The exception to free touch-ups is with hand/feet tattoos. It is up to the individual artist as to whether they will offer a free touch-up for these areas or apply a designated charge. Please note that hand and feet tattoos may require multiple touch-ups. This is an important factor to consider when choosing the placement of your tattoo. ALSO, it is important to note that it is best to wait at least 5 weeks between the initial tattoo application and the touch up. This allows time for the tattoo to settle and the skin to heal. Going back into the area too soon runs the risk of creating scar tissue and not seeing the true nature of the heal and what may need said touch-ups.

WHAT SHOULD I DO BEFORE MY APPOINTMENT?

Do not consume alcohol the night before your tattoo. Alcohol thins the blood and you may bleed more during your session. This can impede the healing process possibly causing more scabbing and a risk of loss of some ink. DO NOT come to your appointment under the influence of alcohol of illegal drugs. If you are taking any medication, check with your doctor first to ensure there is no conflict with your medication, the tattoo process or products use during the tattoo application. If you have any medical considerations that you are concerned may be in conflict with or be a factor in the tattoo process , consult your doctor.

Please eat a good meal before your tattoo. You may bring a drink and a snack as well. We also have sparkling water and sugary drinks/ candy if needed for a blood sugar boost. Wear comfortable clothing that won't be damaged by ink transfer. (maybe not your favourite white t-shirt :)

WHAT ARE THE METHODS OF PAYMENT?

CASH is preferred (E transfers work great as well with confirmation of receipt) .We also accept INTERAC/VISA/MASTERCARD. PLEASE NOTE: there will be a 2.5% charge applied to all credit card transactions. ALSO: GST( 5% ) is applied to ALL tattoo services , including CASH payments. GST and PST are applied to all aftercare and merchandise sales.

DO YOU TATTOO NECKS/HANDS/FEET

In general , hands, feet and necks are more difficult to tattoo and do not heal as well. Think about how much you use your hands, wash your hands, wearing socks, shoes rubbing against a new tattoo .This makes the healing process very tricky and you will most likely need more than one touch up. It is up to the individual artist as to whether they will take on these tattoo requests. That being said, many of our artist have and will tattoo these areas but like to have a consultation to discuss all necessary considerations with the design, placement and longevity of the tattoo.

DO YOU TAKE WALK-IN APPOINTMENTS?

YES! On most days we will have an artist available for walk-ins and we are happy to have you drop by in person, give us a call (604) 379-1684 or send us an email twotidestattoo@gmail.com. Availability will depend on our artists schedule and on the request suitability to available artist(s) . But do not hesitate, come on by. We have lots of great flash on the feature wall and our artists have their books full of pre-drawn designs waiting for a home. We also welcome custom requests:)

HOW DO I MAKE AN APPOINTMENT?

You can fill out the tattoo request form on the site. Once a request is received we will review, discuss with chosen artist and from there you will hear back as to whether said artist wishes to proceed or if we can find an artist better suited. If you do not have a preference in artists, we will find a match for your request. The information you have provided and design specifics will determine if a consult is necessary. If a consultation is required, TWO TIDES or the artist will reach out to you via email to consult or set one up in the studio. If a consult is not needed, TWO TIDES or the artist will reach out via email to set up the date and deposit details. If you have not heard back from us within 72hrs, please reach out again. We are so happy to hear from you so give us a little nudge:))

CAN I GET A PRICE ESTIMATE FOR THE TATTOO?

Price estimates are just that, estimates. The cost of a tattoo depends on many different factors; how detailed the piece is , style, size, placement, colour ,black/grey etc. The best way to get an idea is to have a free consultation with the artist. Price estimates are not given over the phone or email.

WHAT IS THE SHOP RATE? IS THERE A MINIMUM CHARGE?

Each artist charges out at their own designated hourly rate + GST. The shop has a minimum charge of $150+gst. The exception to this is when an artist posts specific flash with flat rates. GST (5%) will be applied to ALL tattoos.